Training & Events
Policies and Issues
Payments & Technology
Get Daily Updates
Credit Union Magazine
CU Rock Stars
Nominate a CU Rock Star
Photo Submission Guide
2014 Rock Stars
2013 Rock Stars
» Human Resources
CUNA, Leagues Plan Campaign to Celebrate Milestone
July 3, 2014
Members are encouraged to participate by taking selfies and using the #100MM hashtag.
Manage Member Complaints Efficiently and Professionally
June 11, 2014
How you handle complaints makes all the difference in members' level of satisfaction.
Take a Holistic View of Employee Health
June 7, 2014
Employees who are financially and physically fit experience less stress and better serve members, say innovative leaders at two CUs.
CU Makes Staff’s Financial Wellness ‘A Core Focus’
May 11, 2014
‘Our employees recognize that we are committed to them.’
The Price of Top Talent
May 3, 2014
Provide clear career paths or employees will find them elsewhere.
Give HR a Seat at the Leadership Table
April 21, 2014
‘Many in executive leadership have not given HR leaders the respect they deserve.’
Staff's Great Service Rewarded with Great Service
March 25, 2014
United FCU's concierge service runs errands for employees, free of charge.
Address These Questions in ‘BYOD’ Policies
March 24, 2014
Whether or not it’s against your credit union’s policy, at least some of your employees are using their personal devices at work.
Motivate with More Than Money
January 14, 2014
Nonfinancial motivators often are more effective than cash in building long-term employee engagement.
Keep Key Staff
January 2, 2014
Consider the importance of turnover and staffing trends in your strategic planning process.
2017 GAC Keynote Speakers
Interviews with Colin L. Powell, Derreck Kayongo, Kat Cole, and Bob Schieffer.
Six Steps to Boost Card Profitability
CUs enter a new era of credit card processing.
A Benefits Balancing Act
Provide employees’ benefit wants and needs within budget constraints.
Win employee love: Four steps
‘We want people who love their jobs and the brand they represent,’ author says.
Compliance: How can CUs help prevent tax refund fraud?
With tax season upon consumers once again, it’s also when they are most vulnerable to tax refund fraud. Since the methods for tax refund distribution generally go through financial institution, credit unions can battle tax refund fraud.
Directors should embrace 3 key responsibilities
'Dynamic participation is a stipulation of governance,' says consultant Jeff Rendel.
Tweets from @CUmagazine and @newsnowlivewire
Should Be the 2017 CU Hero of the Year?