‘Many in executive leadership have not given HR leaders the respect they deserve.’

United FCU's concierge service runs errands for employees, free of charge.

Whether or not it’s against your credit union’s policy, at least some of your employees are using their personal devices at work.

Nonfinancial motivators often are more effective than cash in building long-term employee engagement.

Consider the importance of turnover and staffing trends in your strategic planning process.

Three themes emerge from Bill Vogeney’s career: Service, education, and financial performance.

Downtime accounts for up to 30% of scheduled hours at some institutions.

'I would encourage CUs to use the full salary range for both high and low performers. It sends a strong message to both groups.'

When we were headed into a deep, dark recession about five years ago, many CUs reacted by freezing salaries.

Since 1999, health-care premiums have nearly tripled, according to the Kaiser/HRET Health Benefits Survey.