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» Human Resources
Attention CU Bean Counters: Employee Happiness Adds Up
September 18, 2014
Employee engagement levels correlate directly to key outcomes.
Leadership Q&A: Brandon Michaels
September 3, 2014
‘Don’t follow—lead,’ says Mazuma CU CEO.
Guard Against Employment Practices Liability Claims
August 17, 2014
Four steps to protect your CU from litigation.
Harness the Power of 'Intrapreneurship'
July 16, 2014
Innovation provides an opportunity to improve the member experience while energizing staff.
CUNA, Leagues Plan Campaign to Celebrate Milestone
July 3, 2014
Members are encouraged to participate by taking selfies and using the #100MM hashtag.
Manage Member Complaints Efficiently and Professionally
June 11, 2014
How you handle complaints makes all the difference in members' level of satisfaction.
Take a Holistic View of Employee Health
June 7, 2014
Employees who are financially and physically fit experience less stress and better serve members, say innovative leaders at two CUs.
CU Makes Staff’s Financial Wellness ‘A Core Focus’
May 11, 2014
‘Our employees recognize that we are committed to them.’
The Price of Top Talent
May 3, 2014
Provide clear career paths or employees will find them elsewhere.
Give HR a Seat at the Leadership Table
April 21, 2014
‘Many in executive leadership have not given HR leaders the respect they deserve.’
Transformation Is Mission Critical
Exclusive interviews with the thought leaders who will address CUNA’s America’s CU Conference.
Measure Your Marketing
CU marketers must grasp the CU’s overall strategic direction.
What’s Keeping Your CFO Up At Night?
Six issues cause restless nights for many chief financial officers.
Nominate a CU Rock Star
These unique, innovative people excel in their areas of expertise—and by doing so make the CU movement a better, more interesting place.
CUNA concerned with CFPB test on bankruptcy forms
CUNA is concerned with a report on consumer testing used by the CFPB to analyze periodic statement forms for consumers in bankruptcy, but concurs with some of its findings. The bureau issued a report in February on its study.
Good coaches aren’t unicorns
Empower yourself to better serve your members and your colleagues.
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