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August 27, 2012
What has your CU done lately to show the community you care?
‘Drop That GPS and See Where Life Takes You!’
August 27, 2012
Flexibility is essential not only in daily life but in meeting the needs of our jobs and members.
Lean on Me
August 20, 2012
Do your members lean on you with their personal finance issues, financial literacy concerns, and other needs?
The Trouble with Enigmas
August 13, 2012
Consumers don’t have the time or inclination to solve riddles, decipher cryptic messages, or unwrap enigmas.
Librarian in a Hard Hat
August 1, 2012
This week’s Research Roundup examines student loans, a possible mortgage crisis for older Americans, and more.
Make Information Actionable!
July 23, 2012
You can’t accomplish your mission without the right data.
July 16, 2012
This week’s Research Roundup examines economic realities and offers insights on older Americans.
July 9, 2012
Does opportunity for a rejuvenating firestorm exist in the financial services industry?
Rates & Ratios: CUs Report Uptick in Loans
July 3, 2012
Credit union savings balances grew 0.2% in May compared to a 0.6% decrease in April.
Service Without Reservation
July 2, 2012
How might your CU create superior member service interactions that ensure loyalty and promote member growth?
Catalysts for Change
Interviews with ACUC keynoters Mel Robbins, Brett Culp, Guy Kawasaki, and Neil Pasricha.
Borrowing Big Ideas
CU marketers seek inspiration from outside the industry.
CECL Is Coming: Are You Ready?
Prepare now for this significant and potentially disruptive approach to plan for credit risk.
Compliance: Safe harbors for federal benefit garnishment
CUNA’s compliance staff was recently asked about a garnishment order for a member’s that receives federal benefits. The credit union determined the member did not have enough and the member asked the order be paid in full using those funds.
7 competencies of a strategic CFO
‘You've got to be curious,’ Sally Myers says. ‘Find the real problem at the heart of the issue.’
EMV is no panacea to fraud
Fraudsters have raised their game, detective tells CUNA CFO Council attendees.
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