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Ted Goldwyn

Ted Goldwyn is a freelance writer.

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ARTICLES

Retaining talent for the long haul

Human Resources

Retaining talent for the long haul

Tuition reimbursement programs and mentorships help CUs retain employees of all generations.

CECL is coming: Are you ready?

Compliance|Management

CECL is coming: Are you ready?

CECL signals a major change in how credit unions will need to calculate their loan reserves.

Managing today’s multigenerational workforce

Management|Human Resources

Managing today’s multigenerational workforce

As millennials emerge in the workplace, CU leaders modify their management approach and expectations.

Tech Leaders Strive to Meet Members' Growing Expectations

Tech Leaders Strive to Meet Members' Growing Expectations

'The member wants a unified experience,' say two CU technology professionals.

Retaining top IT talent in a competitive market

Technology|Human Resources

Retaining Top IT Talent in a Competitive Market

Some CUs tackle this challenge through a home-grown approach to people development.

Crystal Jonas

Tap Into Staff’s Emotional Intelligence

Outstanding organizations engage employees in their mission through consistent, clear communication.

Cybersecurity

Technology|Operations

Cybersecurity Requires a Multi-Faceted Defense

Recent high-profile attacks reinforce the need for robust lines of defense.

Jim Knight

Management|Human Resources

Rock Your CU’s Service Culture

CUs need rock stars not lip syncers to amp up the brand, culture champion says.

Anderson

Technology|Operations

Security Advice From an ‘Ethical Hacker’

Watch out for three especially dangerous hacking trends.

Management|Human Resources

Kapur: Engaged Employees Engage Members

Staff should view member interactions as opportunities to share their expertise.

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Payments: Perils and Promise

Payments: Perils and Promise

The payments arena offers new opportunities to connect with members.

Cards Are (Still) King

Cards Are (Still) King

Credit and debit cards still drive the competitive payments market.

Open Banking on its Way

Open Banking on its Way

Prepare for the impact it will have on member relationships and competitive positioning.

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