Human Resources
Retaining talent for the long haul
Tuition reimbursement, mentorship key to engaging employees.
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ARTICLES
Compliance|Management
CECL is coming: Are you ready?
Prepare now for this significant and potentially disruptive approach to plan for credit risk.
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Management|Human Resources
Managing today’s multigenerational workforce
CU leaders modify their management approach and expectations.
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Technology
Tech Leaders Strive to Meet Members' Growing Expectations
CUs focus more on the omnichannel experience.
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Technology|Human Resources
#TechOpSS2015
Retaining Top IT Talent in a Competitive Market
Some CUs tackle this challenge through a home-grown approach to people development.
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Management
Tap Into Staff’s Emotional Intelligence
Outstanding organizations engage employees in their mission through consistent, clear communication.
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Technology|Operations
#TechOpSS2015
Cybersecurity Requires a Multi-Faceted Defense
Recent high-profile attacks reinforce the need for robust lines of defense.
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Management|Human Resources
#TechOpSS2015
Rock Your CU’s Service Culture
CUs need rock stars not lip syncers to amp up the brand, culture champion says.
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Technology|Operations
#TechOpSS2015
Security Advice From an ‘Ethical Hacker’
Watch out for three especially dangerous hacking trends.
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Management|Human Resources
Kapur: Engaged Employees Engage Members
Staff should view member interactions as opportunities to share their expertise.
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Good to Grow
CUs achieve impressive growth by investing in their communities.
Leverage Members’ Voices
Push for regulatory relief using tools like the CUNA Members Activation Program.
Daily Debit
Same-day ACH debit payments promises added volume but demands added diligence.
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Tell your story; live your mission
No matter where you work there are opportunities to share the CU story.
CUNA-backed resolution repealing arbitration rule passes House
The House passed a CUNA-backed resolution of disapproval Tuesday for the CFPB's arbitration rule. CUNA has a number of concerns with the rule, and sent a letter of support in advance of the House vote.
Compliance: New HMDA resources available for filers
The CFPB released several new resources relating to HMDA implementation, including updating the preview of its “HMDA Platform” system, an online-only system designed to guide filers through the reporting process and through which they can file.