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» Vicky Franchino
How to Navigate 2013
Not everyone sees economic gloom and doom on the horizon.
Will Mobile Demolish the Branch?
Members’ use of your mobile-service channels will continue to grow—perhaps dramatically—in the next few years.
CUs Growing Green
Green lending is relatively new at credit unions, and data about it is limited.
Six Jobs You Won't Recognize in 10 Years
The evolution in CU jobs is driven by a host of factors, including technology, member preferences, costs, and competition.
The challenge for CUs is to integrate technologies, increase efficiencies, and still deliver high-touch service when members want it.
Lessons Learned in Business Services
The time could be right for CUs to launch or re-energize business services programs.
CU leaders who “have been around the block a few times” offer some valuable insights.
No Thaw in the Salary Freeze
CUs are finding creative ways to motivate staff despite stagnant pay and bonuses.
Enter a New Age of Cybersecurity
The Equifax breach changed the data security landscape, making consumer privacy expectations a thing of the past.
Back to the Basics
Establishing an effective cybersecurity program begins with baby steps and good cyber hygiene.
What I Wish I’d Known Before Becoming a CEO
New and longtime leaders share what they wish they’d known as new CEOs.
President signs NDAA without provision impacting military CUs
Compliance: NCUA provides exam modernization updates
2018-2019 CUNA Staff Salary Report now available
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