Articles from our Experts in Technology
From Simon to Apple Pay
November 01, 2014
Another player enters the mobile payments arena. READ MORE
Mobile Services Are a Game-Changer
November 15, 2013
Mobile banking, check capture, cardless ATMs, and virtual credit cards can help CUs expand their footprint. READ MORE
Head in the Clouds
April 26, 2013
With the cloud, you can develop, deliver, deploy, and consume as fits your business. READ MORE
Exploring a Payments Strategy
April 08, 2013
The days of relying on a steady income stream from debit card interchange fees are fading. READ MORE
Editor’s Notebook
December 13, 2012
The combined CUNA's Tech Council and Operations, Sales & Service Council conference is now one of the stronger events of the year. READ MORE
Bank Transfer Day—One Year Later
November 09, 2012
From a marketing and public relations standpoint, Bank Transfer Day was a success. READ MORE
Mobile Demographics Hold Promise
October 24, 2012
Cell phone use is high among minorities, younger generations, and those with low income levels. READ MORE
CUFX: Standards to Facilitate Integration
September 26, 2012
CUFX aims to create and promote a single technology integration standard for the credit union movement. READ MORE
Hitchhiking Through the Virtual Universe
September 23, 2012
A column about credit unions and the book “The Hitchhiker’s Guide to the Galaxy." READ MORE
Navigate the Social Media Minefield
June 25, 2012
Adopting sound social media policies is increasingly critical to organizations of all types and sizes. READ MORE
The Branch Reimagined
New CU branch designs improve the member experience.
Small Loans, Big Effect
Offering small-dollar loans allows members to avoid payday lenders.
Mind Your Margins
Five steps to get the best return from your auto loan portfolio.
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What's Trending
Compliance: NCUA releases new call report form, instructions
NCUA has released its new call report form and accompanying instructions, which become effective Sept. 30. For credit unions engaged in commercial lending, most notable are the updates reflecting the January 2017 changes to the member business lending rule.
Deliver world-class service
Know and fulfill your CU's mission, vision, and values to deliver world-class service to members.
Address two important cybersecurity questions
Government agencies and the legal system have demonstrated decreasing degrees of leniency toward organizations with cybersecurity shortcomings in recent years.