FOR IMMEDIATE RELEASE

Contacts:  

Lauren Williams – CUNA Communications; (202) 626-7642; lwilliams@cuna.coop  

Tracy Travis – CUNA Marketing; (608) 231-4219; ttravis@cuna.coop

MADISON, Wis., and WASHINGTON (May 2, 2018) – To bring the success of a more member-centric culture to credit unions nationwide, CUNA has announced the dates of this year’s CUNA Succeeding in Member Sales eSchool. Thursdays from August 9-30, 2018, attendees will learn about the benefits of refocusing their priorities to better fit member needs and project a more professional, personal image in your credit union.

Sessions include:

• Developing Outstanding Member Service
• Inquiring and Listening for Member Needs
• Linking Member Needs to Credit Union Service
• Closing Member Sales with Confidence

“It’s vital for credit unions to bring members unsure about adding new services back into the fold by focusing on enhancing their experiences and finding their needs,” said Carla Schrinner, implementation manager and senior master trainer at CUNA. “This eSchool inspires new sales people, rejuvenates veterans and helps non-sales professionals become an effective part of the sales team.”

Those interested but unable to attend the live dates can use the CUNA Succeeding in Member Sales eSchool recorded sessions to learn about these vital strategies at their own pace.

Learn more about the eSchool here.

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About CUNA     

Credit Union National Association (CUNA) is the only national association that advocates on behalf of all of America’s credit unions, which are owned by 110 million consumer members. CUNA, along with its network of affiliated state credit union leagues, delivers unwavering advocacy, continuous professional growth and operational confidence to protect the best interests of all credit unions. For more information about CUNA, visit cuna.org.