The Defense Credit Union Council (DCUC) recently conducted a free webinar, “Speaking Military: Enhancing Credit Union Communication and Support for Military and Veteran Members.” DCUC designed the webinar to provide information, strategies, and resources to all credit unions interested in effectively communicating with and best serving military personnel, veterans, and their families.
The webinar featured thoughtful discussions led by DCUC President/CEO Anthony Hernandez and four panelists: John Evalle, Military Affairs Officer, Travis CU; April Bitler, Base and Community Relations Officer, Kirtland FCU; Gina Lewis, Military Liaison at GECU; and Scott Duszynski, VP of Member Engagement, AFFN.
Each panelist was asked several questions related to their professional experience and insights gained while serving military and veteran communities. Hernandez emphasized the importance of having these discussions as well as expanding our knowledge and skills to better serve the financial needs of all military lifecycles.
“The credit union philosophy has always centered around people helping people. Service members, veterans, and their families often have unique financial needs and challenges as compared to non-military members,” said Hernandez. “With over two million people in uniform and 18 million veterans within our Nation, it’s undeniable that credit unions have a vast opportunity in front of them to increase their impact, especially within these important communities. I’m very pleased with the valuable discussions shared in today’s webinar and am grateful we had the opportunity to put this together as a helpful resource for all credit unions.”