Fred Lizotte uses data to gain understanding about Infinity Federal Credit Union's members and make data-driven decisions.

Member data offers clues for meeting their expectations.

Four ways to use data analytics to improve your credit union’s performance.

You can build a coherent data analytics strategy that will take your credit union to the next level.

Audra Wilder looks for ways to automate processes within the marketing department.

Is your credit union keeping up with your employees’ expectations for accessible, personalized retirement planning?

Richard Hayden mines vast data sets to discover patterns and insights that he uses to develop models that chart the course for Virginia Credit Union’s future.

Artificial intelligence is great, but don’t count out the real kind just yet.

‘Our members expect the same products and services as any large financial institution,’ CEO Sean Cahill says.