Empathy, communication, and emotional intelligence are must-haves for effective leaders.

‘Be kind, be grateful, and be of service,’ say culture gurus Chester Elton and Adrian Gostick.

Improved employee experience leads to improved organizational performance.

Give employees a reason to want to continue working for the credit union.

Employee resource groups enhance credit unions’ DEI efforts.

Engagement and communication are important for digital lending, but so is the efficiency of the platform itself.

Differentiate your members’ experiences.

Leslie Norris gives employees a voice at South Carolina Federal.

Remote work, engagement, response to COVID-19 top 2021 HR priorities.

Marquis helps credit unions use data to stay ‘local and focused.’