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Lindsay Pelletier

Making the connections

Credit unions are in Lindsay Pelletier’s blood.

Kendra Christensen

A can-do attitude

COPOCO Community Credit Union's Vice President of Lending Kendra Christensen is there for members in good times and bad.

Scott Segel

‘This is my niche’

Scott Segel always lives the credit union philosophy.

SamiraSalem1200

Lending|Subscribers

Prepare for the LIBOR transition

Understand your exposure and educate members, advises Samira Salem, CUNA senior policy analyst.

Member feedback improves BECU’s mortgage process

Lending|Subscribers

Member feedback improves BECU’s mortgage process

‘Deep dive’ into members’ comments inspires changes to operations and communications.

Nusenda CU Co-op Capital Program receives second SBA grant

Lending|Subscribers

Nusenda's Co-op Capital program receives 2nd SBA grant

Program provides access to capital for traditionally underserved communities.

12 ways to streamline the mortgage process

Lending

Streamline mortgages in 12 steps

Start fast, practice empathy, and focus on member satisfaction.

Auto lending: Meet members where they are

Lending|Subscribers

'Friction-free' auto lending

Credit Union 1 streamlines its indirect lending program to meet members where they are in the car-buying process.

2019_12_mortgage_evolution_117043

Lending

A mortgage evolution

Changing one fundamental flaw led to an overhaul of Educators Credit Union’s mortgage department.

2019_12_Billboard_117014

Lending|Subscribers

Making mortgage messages more frequent

Sioux Falls FCU's winning marketing strategies connect with members.

Targeted approach to commercial lending

Lending|Subscribers

Find your commercial lending niche

Financial Partners Credit Union focuses on affordable, multifamily housing loans.

Bill Vogeney

Lending|Leadership

Lessons in life and leadership

'If you can't get it done through your people, you’re just an ineffective manager,' says award-winner Bill Vogeney.

Insights from CUNA Lending Council

Lending

PODCAST: Insights from the 2019 CUNA Lending Council Conference

Participants discuss lending challenges and opportunities.

Credit Union Magazine - Spring 2020

Spring 2020

Credit Union Magazine’s Spring 2020 edition features advocacy in action, consumer consideration of credit unions, and high-performing boards.

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