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Zappos' Service Commitment Shines Through on Tour
April 6, 2015
The preconference event included a one-hour presentation by a Zappos 'culture expert.'
Align Marketing Goals With Business Strategy
April 2, 2015
How do you replace 'busy-ness' with 'purposeful activity'?
Scenes from #MBD15
April 1, 2015
Foster change by asking better questions and ‘killing’ stupid rules, attendees advised.
Communicating in a Crisis
March 31, 2015
Focus on crisis management and crisis communication, media expert advises.
Friday's Scenes from #MBD15
March 30, 2015
'Tech Talks' kicked off Friday morning's conference activities in Las Vegas.
‘Pitch’ Is a Hit With Marketers
March 27, 2015
Innovative ideas differentiate these CUs from their competitors.
On-Target 'Pitch' Kickstarts Sessions
March 27, 2015
University and Community FCU in Stillwater, Okla., won a “Shark Tank”-like competition with its idea for a promotional smart car.
Middle Class Prioritizes Family Over Finances
March 26, 2015
The research backs CUs' focus on this demographic as a primary source of membership growth and retention.
CU's Savings Race Leaves Everyone a Winner
March 25, 2015
'Members told us how our programs helped them save more than they thought possible.'
Commit to Financial Education
March 16, 2015
Financial education can be life-changing for both members and CU staff.
Blockchain: The Ultimate Disrupter?
Experts say blockchain technology can be a “game-changing force.”
3 Ways Execs Seek Feedback
CU executive teams turn to coaches, mentors, and peer networks.
Don’t Fall Prey to Fraud
Experts say awareness of time-tested schemes is key to prevention.
Key Trends for Strategic Planning
Disruption is a reality in financial services, and transformation is critical.
Compliance: FinCEN posts FAQs on CDD requirements
FinCEN issued a list last week of frequently asked questions regarding Customer Due Diligence requirements for financial institutions. The document contains 24 sets of questions and answers, which are also available on. CUNA’s
What's your ‘opening line’?
Consider how you might alter your opening line to create a compelling reason for someone to join your CU.
Wearable Technology: Seeking a Financial Services Breakthrough
Developments in wearable technology warrant CUs’ attention before they find themselves behind the curve.
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