Crisis management expert Dallas Lawrence shared best practices for protecting your organization’s reputation during times of crisis at the CUNA Marketing & Business Development Council Conference in San Antonio.
Lawrence, chief communications officer for Rubicon Project, delivered a few handfuls of insights to credit union leaders with real-life stories and a bit of humor, too. His crisis management recommendations included:
Read more coverage of the conference from CUNA News, and get live updates on Twitter via @CUNACraig and @cumagazine, and by using the #MBDCouncil hashtag.