Creating a high-performing team requires, as Tracy Nelson puts it, getting the right people on the bus.

That means finding those who not only have the right skills and knowledge, but who fit your credit union’s culture, says Nelson, vice president of learning and development, Center for Professional and Executive Development, at the University of Wisconsin School of Business.

“Having the right culture where people feel safe, have strong relationships, and are comfortable having open, honest conversations and challenging each other's ideas creates a high-performing team that's focused on results,” she says.

In this episode of the CUNA News Podcast, Nelson looks at some common elements of high-performing teams, the importance of coaching, and where teams can fall short.

She addressed CUNA Management School in Madison, Wis.

• Learn more: Five ways to do coaching wrong