While some view fintechs as disruptors to financial institutions, that doesn’t have to be the case, says Ben Maxim.
The chief technology officer at Reseda Group, a credit union service organization wholly owned by $6.8 billion asset Michigan State University Federal Credit Union in East Lansing, says there’s power in fintech partnerships.
Reseda Group, a CUNA associate business member, and MSU FCU have created a collaborative ecosystem and an innovation lab to seek out fintech partnerships, conduct experiments, test pilot programs, and invest in new ideas.
In this episode of the CUNA News Podcast, sponsored by Reseda Group, Maxim discusses how to keep abreast of new technologies, how fintechs allow credit unions to punch above their weight competitively, what to look for in a partnership, how fintechs drive engagement and build digital relationships, and the three most important fintech trends.
In this episode:
1:27: Introducing Ben Maxim
2:06: Why credit unions should be aware of fintech trends
4:08: How to stay informed with fintech trends
6:48: Testing innovations
8:56: Buy Now Pay Later, cryptocurrency, and the metaverse
11:13: The three most important fintech trends for credit unions
13:12: Financial education
16:34: Driving engagement and building digital relationships
20:52: What to look for in a fintech partnership
22:42: How credit union leaders can be more creative in 2023