Card-loss rates will remain low, but careful scrutiny of subprime applicants is a must.

Expect solid loan growth to continue next year due to a strong economy and ‘supremely confident’ consumers.

Technology innovations are the biggest opportunity for the credit union.

What you need to know about disclosures and advertisements.

Communication is the backbone of a positive member experience.

Lenders discuss the importance of digital lending, financial education, and more.

Understand these loans are different than other loan opportunities.

Make it easy, automatic, and valuable for members.

Quick communication, video, and trust are keys to building these relationships.

‘Be proactive and hunt for who you want.’