Harness the new person’s enthusiasm as an opportunity to focus on process improvement.

Ensure boards, supervisory committee members fully understand their duties.

Fostering inclusion demonstrates commitment to serving members and communities.

Find volunteers who can relate to current, future members.

Conferences will address risk management, lending, and board issues.

Board member Randy Puff has served his credit union and community since 1980.

PenFed Board Chair Ed Cody is committed to assisting military members.

As boards return to in-person meetings, they’ll operate under lessons learned during the coronavirus.

Two ways to boost diversity, equity, and inclusion on the board.

CUNA white paper identifies key issues and offers recommended solutions.