NCUA’s financial literacy requirements are pushing credit union directors to combine the will to offer volunteer leadership with the skills required to assess financial performance.

Make sure volunteers are up-to-date on regulations and changes that may affect your CU.

How would your board grade itself on crisis management?

New approach would connect CUs to the community in several new, important ways.

NCUA has issued orders prohibiting five individuals from participating in the affairs of any federally insured financial institution.

One memory that has stuck with Bill Mellin for the past 10 years: Seeing the many abandoned, soot-covered cars near Ground Zero after the Sept. 11 attacks.

A training session brought Kim Ploof to Municipal Credit Union, located across the street from the World Trade Center, on Sept. 11, 2001.

"I never thought there was such evil in the world," recalls Sharon Brimmer, who worked at a CU branch in the World Trade Center’s North Tower.

Cool, crisp, and cloudless is how Cliff Rosenthal recalls the start of Tuesday, Sept. 11, 2001. That soon changed.

Planning now will help ensure you have ‘the right people on the bus’ moving forward.