Move the audience's reaction from 'I have to' to 'I want to,' says Kelly Decker.

Take a moment to frame your message, make it memorable to your listeners, and spur them to take action.

“Trust is built on compassion and competence,” speaker tells CUNA HR/OD Council Conference attendees.

‘The digital future demands that members trust us…in a way that will facilitate truly customized services,’ Randy Harrington says.

'Part of my challenge was to get CUs to own their campaign; to not see it as the league’s campaign but our campaign.'

Leaders we admire “approach success from a different mindset” by demonstrating 10 qualities of authenticity.

‘If you communicate with people on a regular basis, they will actually go out there and do the work you ask them to do,’ culture expert Jim Knight told CUNA CFO Council Conference attendees.

With a few simple steps, everyone can increase the amount of influence they have, communication expert Stacey Hanke told CUNA HR & Organizational Development Council Conference attendees.

Good communication fosters team-building and successful interactions with members.

Such plans can heighten productivity, improve service, and empower staff.