CUNA News
  • LOG IN
  • Create Account
  • Sign Out
  • My Account
  • LOG IN
  • Create Account
  • Sign Out
  • My Account
  • Credit Union Magazine
    • Buyers' Guide
    • Digital Edition
    • Credit Union Hero
    • Credit Union Rock Star
    • Subscribe
    • Advertise
    • Contact
  • Advertise
  • Topics
    • Community Service
    • Compliance
    • Credit Union Hero
    • Credit Union Rock Star
    • Credit Union System
    • Directors
    • Human Resources
    • Leadership
    • Lending
    • Marketing
    • Operations
    • Policy & Issues
    • Sales & Service
    • Technology
  • Awards
    • Nominate Credit Union Hero
    • Nominate Credit Union Rock Star
  • Podcasts
  • Videos
  • Jobs
  • Contact

News

Home » Change the conversation to boost staff engagement
Management
#CFOCouncil

Change the conversation to boost staff engagement

Dialogue should include ‘a range of rigor and light-heartedness.’

May 30, 2017
Ron Jooss
No Comments
Peter Myers at CUNA CFO Council Conference 2017

A key element of developing an environment of engagement for employees is establishing a forum for development and engagement.

Peter Myers discussed how to create this environment during a breakout session at the CUNA CFO Council Conference Tuesday in Orlando.

“If you have a direct report and you have regular conversation weekly or monthly, how much of that conversation focuses on operations?” Myers asks. “Probably too much. I recommend having a different conversation. Change the dynamic. Create a safe place where those reports can tell you if they’re not good at something, which can be a career-limiting move for some people. That builds trust.”

Supervisors can also ask reports what their favorite or least favorite aspects of the job are, and how they can build on those answers.

“Everyone has a favorite part about their role and everyone has a least favorite part of their role,” Myers says. “If you’re not seen as understanding that, your development conversations are going to follow suit. If you’re expecting the people behind you to learn, but you haven’t identified what you need to learn, how are you going to develop a culture of learning and growth.”

This process should also include a self-assessment from the employee and an assessment of the employee from the supervisor.

Myers says the meetings should include a range of “rigor and light-heartedness.”

He notes that giving a hard-eyed assessment is difficult but virtually everyone appreciates it when it is given within an atmosphere of trust.

Managers should also ask for feedback, he says. “What that change for your manager asked that of you? It would change the conversation.”

►Click here for more conference coverage from CUNA News, and get live updates on Twitter via @AdamMertzCUNA, @cumagazine, and  @CUNACouncils, and by using the #CFOCouncil hashtag. Learn more about the CUNA CFO Council, a member-led professional society for credit union executives, at cunacouncils.org.

KEYWORDS engagement

Post a comment to this article

Report Abusive Comment

Credit Union Magazine: Fall 2023

Fall 2023

Credit Union Magazine’s Fall 2023 issue examines how artificial intelligence is shaping marketing, strategies to improve cyber hygiene and overall cybersecurity, the need to employ risk management to address inflation and its impacts, new approaches to board recruiting, and NCUA’s top supervisory priorities.
Digital Edition •  Subscribe

Trending

  • Registration open for 2024 Governmental Affairs Conference

  • Senators introduce bipartisan cannabis banking legislation

  • Setting the record straight on the FedNow® Service

Polls

Do you plan to use the FedNow instant payment service?

View Results
More

Champion for the Credit Union Movement

Credit Union National Association is the most influential financial services trade association and the only national association that advocates on behalf of all of America's credit unions. We work tirelessly to protect your best interests in Washington and all 50 states. We fuel your professional growth at every level and champion the credit union story at every turn.

More CUNA

  • Membership
  • Contact Us
  • Careers

Resources for

  • Credit Union Advocates
  • Leagues
  • Press
  • Providers

Our Affiliates

  • American Association of Credit Union Leagues (AACUL)
  • Credit Union Awareness
  • Credit Union House
  • CUNA Strategic Services
  • National Credit Union Foundation
GET CUNA UPDATES
© 2023 Credit Union National Association | ADA Compliance Notice & Legal
Email Us