It’s been almost a year since the onset of the coronavirus (COVID-19) pandemic triggered nationwide lockdowns, remote work arrangements, and other massive challenges across the country. Through it all, credit unions have adapted and innovated to continue to serve members—but it hasn’t been easy. Fortunately, credit unions don’t have to go it alone.
Groups like CUNA Strategic Services (CSS) work with credit unions to identify their business challenges and find solutions through industry providers.
This episode of the CUNA News Podcast features Barb Lowman, president of CSS. Lowman shares what credit unions should know about CSS, including how it works with providers and the changes CSS has made to serve credit unions effectively during the pandemic.
She also highlights some of the ways providers have supported credit unions and suggests a few solutions credit unions should consider in the days ahead.
Credit Union Magazine’s Spring 2023 issue features the 2023 Credit Union Heroes and examines CUNA-League advocacy priorities, board leadership, the impact of financial well-being efforts, fee-related compliance issues, predictions for the year ahead, and more.
