There’s no one-size-fits-all look and feel of a financial institution. As technology advances and member needs shift, credit unions must position themselves to continue providing high-quality member experiences.
In this episode of the CUNA News Podcast, sponsored by Fiserv, Brendan Watkins explains how branch automation can help credit unions provide members with everything they want from their financial service provider.
Watkins, vice president of product management, discusses trends in branch automation, including changing distribution models and in-branch experiences.
Credit Union Magazine’s Spring 2023 issue features the 2023 Credit Union Heroes and examines CUNA-League advocacy priorities, board leadership, the impact of financial well-being efforts, fee-related compliance issues, predictions for the year ahead, and more.
