CUNA is now America's Credit Unions.
A stronger voice to advance the credit union industry.
The SundaySky AI Copilot self-service video platform rapidly turns an idea into a personalized video that allows credit unions to meet their members where they are and appeal to younger generations.
Ian Golds, SundaySky’s sales director of national accounts, demonstrated how to create an AI-generated video. He started with a basic prompt, communicated with Copilot to determine the goal and tone of the video, and asked the AI to create a short video. The minute-long video was outfitted with background music, on-screen text, and the information Golds intended to communicate.
Spinwheel’s one-click solutions transform consumer debt and lending solutions using only a phone number and birthdate. The credit union receives real-time, verified consumer and loan data and the ability to take action on the debt, such as refinancing, balance transfers, prequalification, or making payments.
WithClutch helps credit unions gain and retain members by offering a loan application and digital account opening solutions that provides a seamless and user-friendly experience for all involved. Its digital account opening and loan application portal is a four-step process of identifying the applicant, verifying member eligibility, checking fraud, and opening and funding an account using the applicant’s phone number, last four digits of their Social Security number, and zip code. Once funded, the portal also provides options to cross-sell loans to the new member.
Trellance Analytics provides a comprehensive solution that allows credit unions to dismantle data silos and provide a holist view of their members. Using predictive analytics generated through AI, credit unions can send relevant messages to the right members at the right time. Credit unions can export the data, which can also be tailored to specific characteristics, and use it for various personalized marketing campaigns.
Apiture has created embedded banking as a strategy for financial institutions to grow beyond the branch using strategic partnerships. It allows credit unions to offer financial services through various distribution channels to meet members where they already are. The embedded banking tools enable financial institutions to serve people as if the student portal was a virtual branch.
Spiral is an impact-as-a-service platform that enables credit unions to grow deposits and increase engagement through community and environmental impact. The platform allows users to roundup their purchases and then shows how the extra money is being used specifically in the community. The impact is based on the type of expense. The platform also features a giving center where users can donate directly to a charity and credit unions can match donations or create fundraisers.
The zLinq Communications Lifecycle Management platform provides credit unions with a comprehensive view of their voice, data, and communications systems. It allows credit unions to simplify the responsibilities of buying, managing, and optimizing data and voice assets. The platform also allows users to discover ways to optimize costs through price reductions or migrations.
Tandem is an online application CoNetrix offers that organizations can use to manage vendor contracts and documents. Using a significant question system, Tandem will identify what documents credit unions need to gather from vendors and also create requests to send to vendors that identify which documents they need to provide and a link to where they can be securely uploaded.
Posh enables call center teams to effortlessly access information and decrease hold times with its Knowledge Assistant. Powered by AI, Knowledge Assistant uses systematic meaning search with generative AI to digest the question that’s being asked and provide the correct answer, including the source material where the answer is highlighted.
Access Digital Conversational Account Opening offers a digital experience that mimics a conversation with a human account officer and engages the applicant in a digital process that flows like a conversation instead of filling out a generic web form. The process aims to reduce the number of abandonments during the application process and provide personalized information to applicants for other products and services based on the information they provide.
LemonadeLXP is a digital growth platform that helps financial institutions and fintechs quickly create effective training and support tools to grow their digital banking business and maximizes the return on investments on technology investments. Its learning experience platform uses game-based learning to guide users through a series of puzzles and games to learn concepts and how to use technology while the digital adoption platform provides training for internal or external users to allow them to learn on their own.
Sphere is a generative AI-powered multimodal ChatGPT-like assistant for financial institutions that provides customers and employees with unparalleled banking experiences. It’s an AI assistant that provides intelligent guidance, innovative plugins, and personalized AI assistance and also enhances frontline operations’ efficiency.