CUNA News
  • LOG IN
  • Create Account
  • Sign Out
  • My Account
  • LOG IN
  • Create Account
  • Sign Out
  • My Account
  • Credit Union Magazine
    • Buyers' Guide
    • Digital Edition
    • Credit Union Hero
    • Credit Union Rock Star
    • Subscribe
    • Advertise
    • Contact
  • Advertise
  • Topics
    • Community Service
    • Compliance
    • Credit Union Hero
    • Credit Union Rock Star
    • Credit Union System
    • Directors
    • Human Resources
    • Leadership
    • Lending
    • Marketing
    • Operations
    • Policy & Issues
    • Sales & Service
    • Technology
  • Awards
    • Nominate Credit Union Hero
    • Nominate Credit Union Rock Star
  • Podcasts
  • Videos
  • Jobs
  • Contact

News

Home » SPONSORED BY Reseda Group
Sponsored Content
Sponsored Content

Transforming the member experience through technology

Modernize offerings and reach new audiences by leveraging technology and strategic partnerships.

October 9, 2023
Ben Maxim
No Comments
Ben Maxim

In today’s fast-paced digital world, financial institutions are constantly challenged to adapt and innovate to meet the evolving digital-first demands of consumers. At the same time, fintechs continue to gain traction in the innovation space, making some traditional financial institutions weary about their ability to compete on the same digital level as their larger counterparts.

However, credit unions, known for their personalized service, are not out of the game. To remain competitive and relevant, many credit unions are leveraging technology and forging strategic fintech partnerships to modernize their offerings, engage their members, and reach newer, younger audiences.

Content Sponsored By:

Reseda Group

Yet not all credit unions have the resources or necessary economies of scale to create and launch digital products. That’s why Reseda Group is focused on working with its strategic investment partners and cutting-edge fintechs to create next-generation technologies and digital solutions for the credit union industry.

With experience identifying and cultivating innovative fintech partnerships, Reseda Group’s key steps and insights will help credit unions put technology to work and unlock sustainable future growth.

Identifying the digital need

The financial services landscape is rapidly evolving, and members now expect more convenience and personalized experiences from their credit unions. Recognizing this need for change is the first step in the journey toward digital transformation, and innovation and digital strategy must be top priorities.

Partnering for success

Choosing the right fintech partner is crucial. Credit unions should seek fintech companies that align with their mission and values. Finding the right fintech partner starts with credit unions having a clear understanding of their needs and goals. It’s important to prioritize compatibility, not just in terms of technology, but also in terms of culture, values, and commitment to members and communities.

Running a successful pilot

After identifying potential partners, conducting a successful pilot with a fintech partner can be a pivotal next step. This offers a valuable opportunity to test things, analyze compatibility, make improvements, and set the stage for long-term collaboration.

Fostering continuous innovation

Strategic, goal-oriented collaboration between credit unions and fintechs creates an environment that fosters integration and continuous innovation. The key is for credit unions to remain engaged and up to date with the latest industry trends, technologies, and consumer behaviors in conjunction with their fintech partners in order to anticipate needs and make informed, proactive decisions.

Whether credit unions are looking to explore new technologies or implement innovative solutions to drive revenue growth, fintechs make ideal partners. Contact Reseda Group to gain valuable insights into building successful partnerships that harness the power of technology to meet the evolving needs of your members.

BEN MAXIM is the chief operating officer at Reseda Group, a credit union service organization wholly owned by $7.61 billion asset Michigan State University Federal Credit Union in East Lansing.

KEYWORDS digital member experience

Post a comment to this article

Report Abusive Comment

Credit Union Magazine: Winter 2023

Winter 2023

The Winter 2023 issue of Credit Union Magazine explores award-winning marketing, board training on a budget, developments in instant payments, service to small businesses, and NCUA’s final rule on member expulsion.
Digital Edition •  Subscribe

Trending

  • CFPB continues to avoid following mandated rulemaking process

  • CUNA, NAFCU applaud CDFI Fund for adopting credit union-sought changes to certification application

  • CFPB fines Atlantic Union Bank $6.2M for overdraft practices

Polls

How do you feel about the economy in 2024?

View Results
More

Champion for the Credit Union Movement

Credit Union National Association is the most influential financial services trade association and the only national association that advocates on behalf of all of America's credit unions. We work tirelessly to protect your best interests in Washington and all 50 states. We fuel your professional growth at every level and champion the credit union story at every turn.

More CUNA

  • Membership
  • Contact Us
  • Careers

Resources for

  • Credit Union Advocates
  • Leagues
  • Press
  • Providers

Our Affiliates

  • American Association of Credit Union Leagues (AACUL)
  • Credit Union Awareness
  • Credit Union House
  • CUNA Strategic Services
  • National Credit Union Foundation
GET CUNA UPDATES
© 2023 Credit Union National Association | ADA Compliance Notice & Legal
Email Us