Podcast|Management PODCAST: Hands-on experience paves way to CEO chair Gaining a holistic perspective of the business helped this former CFO ascend to the top spot at West Community CU.Read More
Operations Make the member experience a top priority The member experience is all about the ease of doing business at every touch point.Read More
Directors|Management Best practices for negotiating SERPs Compensation at retirement doesn’t carry the same weight it once did, so CUs should now think of this tool as a supplemental executive retention plan.Read More
Human Resources|CU Rock Stars 2016 Put staff in a position to succeed 'Goals don’t mean anything without a plan to support them,' says FORUM CU vice president.Read More
Technology|Operations Nimble core fuels Southwest 66’s data-driven initiatives ‘Our members expect the same products and services as any large financial institution,’ CEO Sean Cahill says.Read More
Technology Core systems make a big impact for small CUs Open architectures help CUs keep pace with new technology.Read More
Technology Scorecard eases core provider selection process Tool measures providers’ strengths and weaknesses in relation to a CU’s needs, mission, and strategic goals.Read More
Podcast|Management|ACUC17 Tuesday PODCAST: CEO pilots CU to achieve its member-focused mission ‘My job as CEO is to attract, hire, retain, and inspire the best and brightest,’ says PenFed President/CEO James Schenck.Read More
CU System|ACUC17 Wednesday Wednesday's best #CUNAACUC moments on Twitter Attendees engage in the social conversation revolving around the 2017 America's CU Conference.Read More
ACUC17 Wednesday Engagement tops Wednesday’s ACUC agenda The 'pied piper of happiness' and breakout sessions highlight the day.Read More