Achieving a high-performance culture, especially during challenging times, requires employees to be engaged, enabled, and energized.
That’s the word from Adrian Gostick and Chester Elton, co-founders of The Culture Works and co-authors of more than a dozen books on leadership, including the best-selling “All In,” “The Carrot Principle,” and “The Best Team Wins.”
In this episode of the CUNA News Podcast, Gostick and Elton explain why communication must increase exponentially during a crisis.
If communication is lacking, they say, employees fill the void with rumor, innuendo, and fear.
Gostick and Elton also share highlights from their research on workplace culture and engagement and address unique challenges for financial institutions, what makes employees excited to come to work, signs your corporate culture is lacking, and more.
They addressed a 2020 CUNA CEO Council virtual roundtable on culture during the age of coronavirus (COVID-19).
Credit Union Magazine’s Summer 2023 issue highlights the lending outlook for the rest of the year, how credit unions leverage fintech companies to boost digital lending, the power of lending partnerships, common Bank Secrecy Act violations, and the shift board members must make when becoming chair.
