CUNA News
  • LOG IN
  • Create Account
  • Sign Out
  • My Account
  • LOG IN
  • Create Account
  • Sign Out
  • My Account
  • Topics
    • Community Service
    • Compliance
    • Credit Union Hero
    • Credit Union Rock Star
    • Credit Union System
    • Directors
    • Human Resources
    • Leadership
    • Lending
    • Marketing
    • Operations
    • Policy & Issues
    • Sales & Service
    • Technology
  • Credit Union Magazine
    • Buyers' Guide
    • COVID-19
    • Digital Edition
    • Credit Union Hero
    • Credit Union Rock Star
    • Subscribe
    • Advertise
    • Contact
  • Advertise
  • Awards
    • Nominate Credit Union Hero
    • Nominate Credit Union Rock Star
  • Podcasts
  • Videos
  • Jobs
  • Contact

News

Home » PODCAST: Culture during COVID-19
Leadership Podcast

PODCAST: Culture during COVID-19

‘Be kind, be grateful, and be of service,’ say culture gurus Chester Elton and Adrian Gostick.

April 22, 2021
Bill Merrick
No Comments
Chester Elton and Adrian Gostick
Chester Elton (left) and Adrian Gostick

Achieving a high-performance culture, especially during challenging times, requires employees to be engaged, enabled, and energized.

That’s the word from Adrian Gostick and Chester Elton, co-founders of The Culture Works and co-authors of more than a dozen books on leadership, including the best-selling “All In,” “The Carrot Principle,” and “The Best Team Wins.” 

In this episode of the CUNA News Podcast, Gostick and Elton explain why communication must increase exponentially during a crisis.  

If communication is lacking, they say, employees fill the void with rumor, innuendo, and fear. 

Gostick and Elton also share highlights from their research on workplace culture and engagement and address unique challenges for financial institutions, what makes employees excited to come to work, signs your corporate culture is lacking, and more. 

They addressed a 2020 CUNA CEO Council virtual roundtable on culture during the age of coronavirus (COVID-19). 

You can listen to the CUNA News Podcast in Apple's iTunes Store, Google Podcasts, Spotify, and Stitcher Radio.

In this episode: 

1:28: Research findings 

3:59: Fostering culture in a remote environment 

8:35: Positives arising from the pandemic 

11:47: Challenges unique to financial institutions 

14:18: What makes people excited to come to work? 

17:24: Signs your corporate culture is lacking 

19:24: Cultures with empathy will win 

20:56: Advice for credit union CEOs 

22:30: Their next big project

KEYWORDS culture engagement podcast

Post a comment to this article

Report Abusive Comment

Credit Union Magazine: Winter 2022

Winter 2022

Credit Union Magazine’s Winter 2022 issue highlights data-driven marketing, the board’s role in cybersecurity, elder abuse scams, credit unions’ auto lending advantage, and more.
Digital Edition •  Subscribe

Trending

  • House passes CUNA, League-led board modernization bill

  • CFPB issues CUNA-opposed proposal on credit card late fees

  • Key committee leaders supportive of credit union priorities

Tweets by CUNA_News

Polls

Vote for the 2023 CU Hero of the Year

View Results
More

Champion for the Credit Union Movement

Credit Union National Association is the most influential financial services trade association and the only national association that advocates on behalf of all of America's credit unions. We work tirelessly to protect your best interests in Washington and all 50 states. We fuel your professional growth at every level and champion the credit union story at every turn.

More CUNA

  • Membership
  • Contact Us
  • Careers

Resources for

  • Credit Union Advocates
  • Leagues
  • Press
  • Providers

Our Affiliates

  • American Association of Credit Union Leagues (AACUL)
  • Credit Union Awareness
  • Credit Union House
  • CUNA Strategic Services
  • National Credit Union Foundation
GET CUNA UPDATES
© 2023 Credit Union National Association | ADA Compliance Notice & Legal
Email Us